2024-2025 NDIS Pricing Review

NDIS Pricing Changes: What the 2024-25 Review Means for Your Home Support & Cleaning Services

Hello from the team at Frigg Services! We know that navigating NDIS updates can sometimes feel complex, so we wanted to break down the recent 2024-25 NDIS Annual Pricing Review (APR) and explain what it means for essential home support services, including the cleaning services we proudly provide.

The NDIS regularly reviews its pricing to ensure it remains fair, supports quality services, and reflects current economic conditions. This latest review outlines some important adjustments and sets the stage for longer-term changes.

What are the Major Changes Overall?

This year’s APR continues the NDIS’s journey towards a more differentiated pricing approach. This means they're looking at how different types of supports need different pricing structures. We're seeing specific reviews and changes for:

• Therapy Supports: Adjustments to price limits for some therapies (like psychology, physiotherapy, dietetics, podiatry) and the removal of state-specific pricing.

• Support Coordination: Indexation for Level 1, but existing price limits maintained for Level 2 and 3 due to ongoing reforms.

• Plan Management: Changes to remove the one-off establishment fee and remote loadings, moving to a consistent national monthly fee.

The Big News for Home Support & Cleaning: What You Need to Know

For services like ours at Frigg Services, which typically fall under Disability Support Worker (DSW)-related supports, the most direct impact comes from how the DSW Cost Model is updated.

Here’s the key takeaway:

• Annual Price Adjustment for DSW Supports: The NDIS price limits for supports determined by the DSW Cost Model (which generally includes services like cleaning, in-home personal care, and community access) will be adjusted effective 1 July 2025.

• What Drives This Adjustment? This isn't a random change. The adjustment will directly reflect:

  1. Changes to minimum wages in the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS Award). These are determined by the Fair Work Commission’s Annual Wage Review.

  2. Increases in the Superannuation Guarantee (which is set to rise to 12% from 1 July 2025).

• What This Means for Participants: It's likely that the NDIS price limit for your DSW-funded home support, like cleaning, will see an increase from July 2025. This ensures that providers can continue to cover the costs of delivering high-quality, reliable services, especially as staff wages and superannuation contributions rise.

• What This Means for Frigg Services: This annual adjustment helps us ensure we can continue to employ our dedicated team, pay them fairly in line with award wages, and cover essential operational costs. It supports the sustainability of our services to you.

Looking Further Ahead: The SCHADS Award Review

It’s also important to note that the Fair Work Commission is currently undertaking a broader review of the SCHADS Award, looking at potential gender-based undervaluation. While this is separate from the direct outcomes of this NDIS Annual Pricing Review, any significant changes to the SCHADS Award resulting from that review will eventually feed into the DSW Cost Model and could influence NDIS price limits for home support services in the future. We'll be keeping a close eye on this and will update you as more information becomes available.

Our Commitment at Frigg Services

At Frigg Services, we are committed to providing transparent, high-quality, and fairly priced cleaning and home support services. We closely follow NDIS updates to ensure we are always compliant and can continue to offer you the best possible support within your NDIS plan.

These pricing reviews are crucial for maintaining a healthy and sustainable disability support sector, allowing providers like us to attract and retain skilled staff and deliver the reliable services you depend on.

Questions? We’re Here to Help!

We understand you might have questions. While the exact figures for the July 2025 adjustments aren't available until the Fair Work Commission makes its wage decisions, we're always happy to discuss how NDIS pricing works in relation to your services with us.

Stay tuned for further updates as they become available from the NDIA and Fair Work Commission.

Warmly,

The Team at Frigg Services